Did you get one of these back in the mail?
We no longer take used transmitters back for recycling. You may already know that our new type of flushable transmitters, the ATP-12 and FTP-8, are not recyclable, but we also stopped recycling the old solid orange and blue ones. The deadline for getting old ones back to us for recycle credit was January of 2016, and after that the Post Office has been returning any recycle envelopes that come in. We tried everything we could think of to get the word out, but inevitably not everyone got the word. Sorry for any inconvenience!
But if you sent recycles in before the deadline, we will still give recycle credit for them next time you order. For people who order flushable transmitters online, be aware that we can only give the credit when you phone in your order, not with an online order.